Policy Effective as of January 1, 2022

This Privacy Policy applies to www.KOVAFOOD.com ("Site") which is owned solely by Kovafood INC, a Georgia corporation. The Site by definition for this agreement includes our Service application(s) via internet access, mobile and smartphones, tablets, or any other technology that allows you to access the Service, which exists presently or in the future. This privacy policy describes how Kovafood INC collects and uses the personal information you provide on our Site as well as available options to you regarding Kovafood INC’s use of your personal information and how you can access and update your personal information.

We’re dedicated to protecting our customers' security and privacy. This Privacy Statement details the personal information we collect about you, with whom it is shared with, and how you [the Service user] can direct us not to share certain information with certain parties. "Personal Information" refers to information such as but not limited to name, phone number, and email that can be used to identify an individual. Read this Privacy Policy in its entirety before signing up for an account for use of the Service. Please note that certain sections may apply differently to residents of different jurisdictions.

If there are any updates to our privacy policy or statement we will notify you by e-mail to the e-mail address you specified in your account. It is recommended that you periodically review this page for the latest information.

The Reasons Why We Collect Information

Your information can be collected for the following reasons:

• To verify your identity
• To process your transactions
• To collect payment of fees for your use of the Service
• To help facilitate the resolution of any issues with the Service
• To send you notices, service updates, and promotional offers
• To prevent and detect fraudulent activity and any illicit use of the Service
• To alert you and/or the recipient of your transactional activity of the Service

How to Access your Information

You as the user can modify or update or delete your personal information that has been submitted to our Site by logging into your account and modifying your Account Settings. For as long as you have an active account or have a need to use our Service we will retain your information. Your information will also be kept as long as necessary to comply with any of our legal obligations, dispute resolutions, and to enforce our agreements.

The Information we Share with Others

It is our policy to not sell, share or rent the information we collect to third parties for their promotional purposes.

However, your information (including nonpublic, non-personally identifiable information may possibly be shared with:

• Law enforcement officials, only with a warrant, court order, or similar legal procedure, and any situations where we reasonably believe disclosure will be necessary to comply with the law, report illegal activity, or investigate violations of any of our policies.
• Third-party service providers under contract with us that are in any way affiliated with our operations.
• In the event of a sale or merger and/or acquisition of any of our assets, your personal information may become part of the transferred assets. If such a situation shall arise you will be notified with a notice that will be displayed on our Site.

What Information We Collect

The following information including nonpublic personal information may be collected:

• Any information provided us in the course of using the Service, such as but not limited to your name, address, e-mail address, and phone number, bank account number, credit card number, date of birth and social security number, and other identification documents.
• Information regarding your usage history of the Service, such as but not limited to transaction history, methods you utilize to pay/fund your remittance, and recipients you send or receive money, and collection method of either party involved in the transaction.
• Information legally obtained from third parties, such as but not limited to credit reporting agencies.
• Information such as information about the hardware and software you use when accessing our Site, IP address, phone number and geo location data obtained from your device, and other websites that you may have visited prior.

Security

The security of personal information is of utmost importance to us. Anytime you enter sensitive information via our Site, we encrypt the transmission using secure socket layer (SSL) technology. We utilize 128-bit encryption, so any information transferred between your browser and our Site is secure and private.

Please keep in mind that no method of internet transmission is fully secure. We cannot guarantee its security.

The servers that Kovafood INC utilizes to store your information are protected both physically and electronically via firewall. Routine audits of our security policies are conducted to further ensure the safety and privacy of your personal data.

All affiliated personnel of Kovafood INC must pass both financial and criminal background checks before working with us.

Third Party Sites and Additional Policy Information

Our Site includes Social Media, such as but not limited to Facebook and Twitter buttons. Such social media features may collect your IP address, pages you visited while on our site, and may set a cookie to ensure proper function. Social Media features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Please review over their privacy policy before you utilize any of the Social Media features available on our Site.

Contact us

We are here for you. Please direct any questions, notifications, requests for refunds or further information to us, as follows:

Phone: (678) 935-1950

Email: support@kovafood.com

Mail: KOVAFOOD.com Attn: Customer Support 6402 Atlantic Boulevard Suite 210,Norcross, GA, 30071, United States of America.